Snow Serenity by Club Med
Your best chance to ski in the Alps – even when snow is uncertain.
At Club Med, we do everything to ensure you enjoy a worry-free ski holiday. With Snow Serenity, if the snow is missing, we’ll get you back on the slopes.
How it Works
- If 50% or more of the ski lifts in your resort are closed for at least 2 consecutive days due to lack of snow, you can request Snow Serenity.
- We’ll offer you a stay in one of our 13 Alpine Resorts (subject to availability) during the same dates.
- No extra charge if the new resort is more expensive. If it’s cheaper, you’ll be refunded the difference.
- Activable upon request by the GM.
When it Applies
- Between 22 November and 21 December 2025
- From 22 March to 4 May 2026
- Available from 5 days before arrival until the end of your stay (except Sundays).
- For all guests (all ages, nationalities, statuses).
Key Benefits
- Peace of mind: continue your ski holiday without worrying about snow conditions.
- Flexibility: quick and smooth transfer to another resort.
- Value protection: no surcharge if your new stay costs more.
Important Notes
- The same room category is not guaranteed in the new resort.
- Transfers between resorts are at the guest’s expense.
- Sundays are excluded.
- Written confirmation from the guest is required to validate the change.
- Stay moved to another Club Med Mountain Resort (same dates & duration, subject to availability).
- Change confirmed in writing by the guest.